Helpdesk

Fast Effective Helpdesk Support

Fast Effective Helpdesk Support at Computerheads Unlike other helpdesks, the Computerheads’ helpdesk facility is staffed by the same Computerheads engineers who regularly visit you on site.

You benefit from their invaluable onsite experience every time you call. Our qualified and friendly engineers will resolve your problems quickly and efficiently. This means that you get immediate and effective responses.

Each month we send you a Computerheads Helpdesk Report that outlines the calls made and the issues raised. We use this as a proactive tool to identify those individuals who may need a little more training in certain areas.

Our helpdesk is manned during business hours. If you need after hours support we offer individual pager support with a senior engineer waiting to take your call.

If you would like to arrange your helpdesk support with Computerheads, contact US on 1300 663 901 or send us an email.