What is Computerheads Managed Services?

Today companies are constantly challenged with making money in these economic tough times. You are totally dependant on the efficient running of your IT network and when this stops productivity grinds to a halt and it costs money...

Computerheads are revolutionising the IT industry and offering outcome based IT service instead of the traditional maintenance services this is called Computerheads Managed Services.

Why do we have so many happy customers?

Ability to fix the cost of IT which means you can accurately budget your IT spend.

You are supported by an IT company who are rewarded for keeping your IT networks running smoothly.

Easy to understand Service Levels so you know when tasks will be completed.

Computerheads are so confident in our services we guarantee our service

Monitoring your system 24/7 so we are aware of an outage before you are. One of our clients was ecstatic to arrive at work to find our engineer waiting to get in as we had been alerted their server was down before they had noticed it and we were able to fix it before their staff started work.

Flexible and cost effective packages. With Computerheads you can choose from a range of flexible affordable plans to manage your network. if you have critical servers which you cannot afford to be down or power users which need be productive at all times, you can choose the highest level of support level agreement to cover these requirements and ensure their productivity.

We come and visit you onsite. Although much of the day to day monitoring and support is done remotely we regularly visit you. These visits are planned and strategic because we do not have to attend to reactive issues.

Documentation: Keeping you informed We believe documentation is one of the keys to maintaining a quality network, every time we touch your network we document it whether there this is actioning a monitoring alert or onsite service this helps you the customer have an accurate record of what is happening on your network.

To find out more about Computerheads Managed Services call one of our sales staff today on 1300 663 901 or email sales@computerheads.com.au

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